Frequently Asked Questions

Questly is a gamified exploration app that transforms your daily routine into an adventure. Download the app, create an account, and start discovering quests near you. Complete real-world challenges by taking photos, visiting locations, or trying new activities to earn XP, level up, and unlock achievements.

Creating an account is simple! Download the Questly app from the App Store or Google Play, open it, and tap "Sign Up." You can register with your email address or sign in with your Google/Apple account. Choose a username and you're ready to start your adventure!

Yes! Questly is completely free to download and play. You can complete quests, earn XP, level up, and unlock achievements without any cost. We may introduce premium features in the future, but the core adventure experience will always be free.

You earn XP (experience points) by completing quests and achieving new milestones. As you accumulate XP, you level up, which unlocks new quest types and achievements.

New quests rotate every 6 hours, ensuring there's always fresh content and new adventures to discover. We also add seasonal quests and special events regularly to keep the experience exciting and varied.

Questly offers various quest types including photo challenges, location visits, exploration tasks, and creativity challenges. Examples include "Find a red door," "Visit a local park," "Take a photo of street art," or "Try a new coffee shop."

Achievements are special badges you unlock by completing specific milestones, such as completing your first quest, maintaining a streak, or discovering unique locations. They showcase your exploration skills and dedication to the game.

To delete your account, go to Settings > Account > Delete Account. This action is permanent and will remove all your progress, achievements, and data. You can also contact our support team for assistance.

Absolutely. We take your privacy seriously and use industry-standard encryption to protect your data. We never sell your information to third parties. Please read our Privacy Policy for detailed information about how we collect, use, and protect your data.

Try these troubleshooting steps: 1) Force close and reopen the app, 2) Restart your device, 3) Check for app updates in the App Store/Google Play, 4) Ensure you have a stable internet connection. If problems persist, contact our support team with your device model and app version.

While you can view previously loaded content offline, Questly requires an internet connection to sync new quests, submit completions, and update your progress. We recommend using the app when you have a reliable internet connection for the best experience.

Currently, Questly is designed as a personal adventure experience. While you can share your achievements and experiences with friends outside the app, in-app social features are not available as a solo game (which you can play with friends by your side, of course), but we're working hard on upgrading the experience to include more social aspects of the game.